MSN Windows Live Assistance - Hotmail: To renew my subscription the program wants you...
A MSN Windows Live Assistance - Hotmail customer review by GetHuman user ~289??? from November 22nd, 2017
Background on ~289???'s case
GetHuman: ~289??? - can you tell our other MSN Windows Live Assistance - Hotmail customers when your case took place?
~289???: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to MSN Windows Live Assistance - Hotmail, and if so, how?
GetHuman: And which of these common MSN Windows Live Assistance - Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows ~289??? a list of common MSN Windows Live Assistance - Hotmail problems)
~289???: "Change plan" was why I was trying to call.
~289???'s review of MSN Windows Live Assistance - Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance - Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~289???: To renew my subscription the program wants you to go to another website, put in a bunch of information to get a special code, then use the code and more information to renew your subscription. Why so oomplicated, is it a security issue? this should not be necessary. It already took three steps to get to e-mail and the message to renew. If necessary. why not just reenter your e-mail address and password. Then a simple yes or no to renew.
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance - Hotmail. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance - Hotmail problem?
~289???: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~289???: I'd give them a five out of five on communication.
GetHuman: And what about MSN Windows Live Assistance - Hotmail's ability to quickly and effectively address your problem?
~289???: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance - Hotmail customers?
~289???: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance - Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~289??? taken from his MSN Windows Live Assistance - Hotmail customer service problem that occurred on November 13th, 2017.