Mac Computers: After almost ** minutes waiting for call to go...
A Mac Computers customer review by GetHuman user ~yahu855 from November 24th, 2017
Background on ~yahu855's case
GetHuman: ~yahu855 - can you tell our other Mac Computers customers when your case took place?
~yahu855: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Mac Computers, and if so, how?
GetHuman: And which of these common Mac Computers customer issues best describes the reason you wanted to talk to them?
(Shows ~yahu855 a list of common Mac Computers problems)
~yahu855: "Complaint" was why I was trying to call.
~yahu855's review of Mac Computers customer service
GetHuman: So how would you sum up your experience for GetHuman's Mac Computers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yahu855: After almost ** minutes waiting for call to go through, nothing. Call back attempt timed out. Tried again for another ** minutes. Nothing. Gave up and cancelled call back.
GetHuman: Let's quantify your experience contacting Mac Computers. On a scale of 1 to 5, how easy is it go get help on a Mac Computers problem?
~yahu855: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yahu855: I'd give them a three out of five on communication.
GetHuman: And what about Mac Computers's ability to quickly and effectively address your problem?
~yahu855: For that I would say four out of five.
GetHuman: And finally- any advice for other Mac Computers customers?
~yahu855: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mac Computers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yahu855 taken from his Mac Computers customer service problem that occurred on November 22nd, 2017.
Mac Computers
5.00 of 5 stars | 17 reviews
~yahu855's Mac Computers Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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