MagicJack: I called, waited through their spill about magi...
A MagicJack customer review by GetHuman user ~madnessw1t1n from November 14th, 2017
Background on ~madnessw1t1n's case
GetHuman: ~madnessw1t1n - can you tell our other MagicJack customers when your case took place?
~madnessw1t1n: Sure. It was late at night, on November 7th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~madnessw1t1n a list of common MagicJack problems)
~madnessw1t1n: "Transfer Phone Number" was why I was trying to call.
~madnessw1t1n's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~madnessw1t1n: I called, waited through their spill about magic jack online help, heard a voice pickup on other end, I went to speak, they hung up. Wow, this is a jack legg service and goes to show you PC Magazine can be bought out or they did not check out customer service or they got a different number than the actual buyers have gotten to give magic jack * stars... Never go by their recommendations ever again or even buy their magazines again.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~madnessw1t1n: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~madnessw1t1n: I'd give them a five out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~madnessw1t1n: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~madnessw1t1n: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~madnessw1t1n taken from his MagicJack customer service problem that occurred on November 7th, 2017.