MagicJack: Waited ** minutes then you disconnected me!*Cal...
A MagicJack customer review by GetHuman user ~I don't understand what screen from November 15th, 2017
Background on ~I don't understand what screen's case
GetHuman: ~I don't understand what screen - can you tell our other MagicJack customers when your case took place?
~I don't understand what screen: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't understand what screen a list of common MagicJack problems)
~I don't understand what screen: "Overcharge/Strange charge" was why I was trying to call.
~I don't understand what screen's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't understand what screen: Waited ** minutes then you disconnected me!*Call me at ***-***-**** I am here and it is **:** am PDST Saturday March **th YOU are suppossed to be there!!!! My Magic Jack is not working I have a multiple year contract and was told service has expired NOT TRUE
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~I don't understand what screen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't understand what screen: I'd give them a two out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~I don't understand what screen: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~I don't understand what screen: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't understand what screen taken from his MagicJack customer service problem that occurred on November 14th, 2017.