Meetup.com: San Jose Meetup Group to Avoid Like the Plague
A Meetup.com customer review by GetHuman user GetHuman-shanmarq from December 4th, 2017
Background on GetHuman-shanmarq's case
GetHuman: GetHuman-shanmarq - can you tell our other Meetup.com customers when your case took place?
GetHuman-shanmarq: Yeah. It was evening, on November 29th.
GetHuman: Did you reach out to Meetup.com, and if so, how?
GetHuman: And which of these common Meetup.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-shanmarq a list of common Meetup.com problems)
GetHuman-shanmarq: "Service problem" was why I was trying to contact.
GetHuman-shanmarq's review of Meetup.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Meetup.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-shanmarq: San Jose Meetup Group to Avoid Like the Plague
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-shanmarq: It is August ****, and the Meetup San Jose*Campbell Riding, Hiking and Anything Fun just deleted me from their group because I missed * Meetups I signed up for way back in ****. I joined them in February **** so I have missed less than * Meetup a year. Also, the reason I missed the Meetups is because my husband died in January **** and we could not have the funeral until February ****. Then, I learned I probably had cancer, before we were able to even have his funeral. In addition to burying my husband in ****, I was tested for * different types of cancer in **** including * surgeries, including one to remove an ovary and one to remove my uterine lining. Also, I had multiple tests including an ultrasound and blood tests. I was not only intensely grief stricken, losing my husband of ** years, I was also fighting for my own life. But according to the cold blooded organizer Stan, the above situations where no excuse for missing the three above Meetups way back in ****.*In addition, he said only five words to me in the six and a half years I was in the Meetup and the rest of the people attending also never spoke to me except the people in the mid-week hiking group. In addition, all the hikers were very fast and every hike, they just all took off without me and I was forced to hike alone. They do no accommodate slow and even medium speed hikers. Avoid this Meetup like the plague!!!!!
GetHuman: Let's quantify your experience contacting Meetup.com. On a scale of 1 to 5, how easy is it go get help on a Meetup.com problem?
GetHuman-shanmarq: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-shanmarq: I'd give them a four out of five on communication.
GetHuman: And what about Meetup.com's ability to quickly and effectively address your problem?
GetHuman-shanmarq: For that I would say one out of five.
GetHuman: And finally- any advice for other Meetup.com customers?
GetHuman-shanmarq: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Meetup.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-shanmarq taken from his Meetup.com customer service problem that occurred on November 29th, 2017.