Memphis Light, Gas and Water - Start/Stop Service: Needed to reconnect after a tenant was evicted...
A Memphis Light, Gas and Water - Start/Stop Service customer review by GetHuman user GetHuman-215897 from November 20th, 2017
Background on GetHuman-215897's case
GetHuman: GetHuman-215897 - can you tell our other Memphis Light, Gas and Water - Start/Stop Service customers when your case took place?
GetHuman-215897: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Memphis Light, Gas and Water - Start/Stop Service, and if so, how?
GetHuman: And which of these common Memphis Light, Gas and Water - Start/Stop Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-215897 a list of common Memphis Light, Gas and Water - Start/Stop Service problems)
GetHuman-215897: "None of those really matches why I wanted to call Memphis Light, Gas and Water - Start/Stop Service that day." was why I was trying to call.
GetHuman-215897's review of Memphis Light, Gas and Water - Start/Stop Service customer service
GetHuman: So how would you sum up your experience for GetHuman's Memphis Light, Gas and Water - Start/Stop Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-215897: Needed to reconnect after a tenant was evicted. Even though I had this location in my name several times previously, I was required to visit the MLGW office to show my lease with that tenant. They claimed a need to 'clear the account'. I contended their action should be against the tenant and not me. The office wait was two hours. I was treated rudely.
GetHuman: Let's quantify your experience contacting Memphis Light, Gas and Water - Start/Stop Service. On a scale of 1 to 5, how easy is it go get help on a Memphis Light, Gas and Water - Start/Stop Service problem?
GetHuman-215897: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-215897: I'd give them a two out of five on communication.
GetHuman: And what about Memphis Light, Gas and Water - Start/Stop Service's ability to quickly and effectively address your problem?
GetHuman-215897: For that I would say three out of five.
GetHuman: And finally- any advice for other Memphis Light, Gas and Water - Start/Stop Service customers?
GetHuman-215897: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Memphis Light, Gas and Water - Start/Stop Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-215897 taken from his Memphis Light, Gas and Water - Start/Stop Service customer service problem that occurred on November 10th, 2017.
Memphis Light, Gas and Water - Start/Stop Service
1.00 of 5 stars | 1 reviews
GetHuman-215897's Memphis Light, Gas and Water - Start/Stop Service Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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