Menard Inc.: Simple problem. Trying to register the MENARD E...
A Menard Inc. customer review by GetHuman user ~Un Happy customer from November 19th, 2017
Background on ~Un Happy customer's case
GetHuman: ~Un Happy customer - can you tell our other Menard Inc. customers when your case took place?
~Un Happy customer: Sure. It was afternoon, on November 11th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Un Happy customer a list of common Menard Inc. problems)
~Un Happy customer: "Update Account Info" was why I was trying to contact.
~Un Happy customer's review of Menard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Un Happy customer: Simple problem. Trying to register the MENARD EXTENDED PROTECTION PLAN that was bought for a small item. Online attempts fail repeatedly. The young lady was un able to SOLVE problem. She suggested that I go BACK to store of purchase and have them "walk me" through it OR the clerk did not scan it properly. But Menard s sure as **** took my money!!!!
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~Un Happy customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Un Happy customer: I'd give them a two out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~Un Happy customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~Un Happy customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Un Happy customer taken from his Menard Inc. customer service problem that occurred on November 11th, 2017.