Metro by T-Mobile: They have the worse costumer service and the li...
A Metro by T-Mobile customer review by GetHuman user GetHuman-46248 from November 23rd, 2017
Background on GetHuman-46248's case
GetHuman: GetHuman-46248 - can you tell our other Metro by T-Mobile customers when your case took place?
GetHuman-46248: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Metro by T-Mobile, and if so, how?
GetHuman: And which of these common Metro by T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46248 a list of common Metro by T-Mobile problems)
GetHuman-46248: "Setup service" was why I was trying to call.
GetHuman-46248's review of Metro by T-Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro by T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46248: They have the worse costumer service and the lie to the costumer!! When you go cheap, you get cheap!! I do not recommend people to use there service!!
GetHuman: Let's quantify your experience contacting Metro by T-Mobile. On a scale of 1 to 5, how easy is it go get help on a Metro by T-Mobile problem?
GetHuman-46248: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46248: I'd give them a two out of five on communication.
GetHuman: And what about Metro by T-Mobile's ability to quickly and effectively address your problem?
GetHuman-46248: For that I would say five out of five.
GetHuman: And finally- any advice for other Metro by T-Mobile customers?
GetHuman-46248: Call them early in the day or late. Don't forget any personal or account information you might need for Metro by T-Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46248 taken from his Metro by T-Mobile customer service problem that occurred on November 19th, 2017.