NBF.com: We purchased a Samsung TV from Alex at the KCK...
A NBF.com customer review by GetHuman user ~M K from November 20th, 2017
Background on ~M K's case
GetHuman: ~M K - can you tell our other NBF.com customers when your case took place?
~M K: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to NBF.com, and if so, how?
GetHuman: And which of these common NBF.com customer issues best describes the reason you wanted to talk to them?
(Shows ~M K a list of common NBF.com problems)
~M K: "Complaint" was why I was trying to call.
~M K's review of NBF.com customer service
GetHuman: So how would you sum up your experience for GetHuman's NBF.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~M K: We purchased a Samsung TV from Alex at the KCK store and were very impressed with his knowledge of his sales area. He answered all our questions and was most helpful in assisting us in a TV choice and purchase.
GetHuman: Let's quantify your experience contacting NBF.com. On a scale of 1 to 5, how easy is it go get help on a NBF.com problem?
~M K: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~M K: I'd give them a four out of five on communication.
GetHuman: And what about NBF.com's ability to quickly and effectively address your problem?
~M K: For that I would say five out of five.
GetHuman: And finally- any advice for other NBF.com customers?
~M K: Call them early in the day or late. Don't forget any personal or account information you might need for NBF.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~M K taken from his NBF.com customer service problem that occurred on November 13th, 2017.
NBF.com
5.00 of 5 stars | 1 reviews
~M K's NBF.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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