NV Energy Southern NV: Right after I pushed * it rang me to customer s...
A NV Energy Southern NV customer review by GetHuman user ~QuakQuake from November 10th, 2017
Background on ~QuakQuake's case
GetHuman: ~QuakQuake - can you tell our other NV Energy Southern NV customers when your case took place?
~QuakQuake: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to NV Energy Southern NV, and if so, how?
GetHuman: And which of these common NV Energy Southern NV customer issues best describes the reason you wanted to talk to them?
(Shows ~QuakQuake a list of common NV Energy Southern NV problems)
~QuakQuake: "Cancel service" was why I was trying to call.
~QuakQuake's review of NV Energy Southern NV customer service
GetHuman: So how would you sum up your experience for GetHuman's NV Energy Southern NV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~QuakQuake: Right after I pushed * it rang me to customer service (Maria)*Couldnt believe how fast it was, maybe it was the time (Friday at **:** noon)
GetHuman: Let's quantify your experience contacting NV Energy Southern NV. On a scale of 1 to 5, how easy is it go get help on a NV Energy Southern NV problem?
~QuakQuake: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~QuakQuake: I'd give them a one out of five on communication.
GetHuman: And what about NV Energy Southern NV's ability to quickly and effectively address your problem?
~QuakQuake: For that I would say two out of five.
GetHuman: And finally- any advice for other NV Energy Southern NV customers?
~QuakQuake: Call them early in the day or late. Don't forget any personal or account information you might need for NV Energy Southern NV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~QuakQuake taken from his NV Energy Southern NV customer service problem that occurred on October 31st, 2017.