Nationstar Mortgage Bankruptcy Department: Called *-***-***-**** (*nd time this week - my...

A Nationstar Mortgage Bankruptcy Department customer review by GetHuman user ~HasALife from November 26th, 2017

Background on ~HasALife's case

GetHuman: ~HasALife - can you tell our other Nationstar Mortgage Bankruptcy Department customers when your case took place?
~HasALife: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Nationstar Mortgage Bankruptcy Department, and if so, how?
~HasALife: I used the 877-550-4243 number I found for on the GetHuman Nationstar Mortgage Bankruptcy Department customer phone number page I was on: Nationstar Mortgage Bankruptcy Department Customer Service Phone Number
GetHuman: And which of these common Nationstar Mortgage Bankruptcy Department customer issues best describes the reason you wanted to talk to them?
(Shows ~HasALife a list of common Nationstar Mortgage Bankruptcy Department problems)
~HasALife: "Repayment question" was why I was trying to call.

~HasALife's review of Nationstar Mortgage Bankruptcy Department customer service

GetHuman: So how would you sum up your experience for GetHuman's Nationstar Mortgage Bankruptcy Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HasALife: Called *-***-***-**** (*nd time this week - my payment from Mon not yet hit bank): waited ** mins* phone clearly picked up*connected, no sound, sound of call being disconnected. Called BACK, immediately requested CallBack service. Rec'd callback **:**. DEAD SILENCE, then disconnected call. WHO do we complain to about these people? What has happened to NationStar this week?
GetHuman: Let's quantify your experience contacting Nationstar Mortgage Bankruptcy Department. On a scale of 1 to 5, how easy is it go get help on a Nationstar Mortgage Bankruptcy Department problem?
~HasALife: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HasALife: I'd give them a four out of five on communication.
GetHuman: And what about Nationstar Mortgage Bankruptcy Department's ability to quickly and effectively address your problem?
~HasALife: For that I would say three out of five.
GetHuman: And finally- any advice for other Nationstar Mortgage Bankruptcy Department customers?
~HasALife: Call them early in the day or late. Don't forget any personal or account information you might need for Nationstar Mortgage Bankruptcy Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HasALife taken from his Nationstar Mortgage Bankruptcy Department customer service problem that occurred on November 17th, 2017.

Nationstar Mortgage Bankruptcy Department

1.00 of 5 stars | 8 reviews

~HasALife's Nationstar Mortgage Bankruptcy Department Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nationstar Mortgage Bankruptcy Department, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nationstar Mortgage Bankruptcy Department in any way.

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