Nationstar Mortgage Bankruptcy Department: I tried a couple times to see if they are in th...
A Nationstar Mortgage Bankruptcy Department customer review by GetHuman user ~jacqueline from November 23rd, 2017
Background on ~jacqueline's case
GetHuman: ~jacqueline - can you tell our other Nationstar Mortgage Bankruptcy Department customers when your case took place?
~jacqueline: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to Nationstar Mortgage Bankruptcy Department, and if so, how?
GetHuman: And which of these common Nationstar Mortgage Bankruptcy Department customer issues best describes the reason you wanted to talk to them?
(Shows ~jacqueline a list of common Nationstar Mortgage Bankruptcy Department problems)
~jacqueline: "Eligibility question" was why I was trying to call.
~jacqueline's review of Nationstar Mortgage Bankruptcy Department customer service
GetHuman: So how would you sum up your experience for GetHuman's Nationstar Mortgage Bankruptcy Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jacqueline: I tried a couple times to see if they are in the same page. But from * customer service people no one match the information all of them were totally different. One said my payments were current while other said I was missing two payments. Other was lazy and couldn't answer my questions. Other Lady was horrible. I'am really disappointed with your customer service. I don't trust you.
GetHuman: Let's quantify your experience contacting Nationstar Mortgage Bankruptcy Department. On a scale of 1 to 5, how easy is it go get help on a Nationstar Mortgage Bankruptcy Department problem?
~jacqueline: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jacqueline: I'd give them a one out of five on communication.
GetHuman: And what about Nationstar Mortgage Bankruptcy Department's ability to quickly and effectively address your problem?
~jacqueline: For that I would say four out of five.
GetHuman: And finally- any advice for other Nationstar Mortgage Bankruptcy Department customers?
~jacqueline: Call them early in the day or late. Don't forget any personal or account information you might need for Nationstar Mortgage Bankruptcy Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jacqueline taken from his Nationstar Mortgage Bankruptcy Department customer service problem that occurred on November 22nd, 2017.
Nationstar Mortgage Bankruptcy Department
1.00 of 5 stars | 8 reviews
~jacqueline's Nationstar Mortgage Bankruptcy Department Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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