Neobits.com: disgusting...no professionalism....no response...
A Neobits.com customer review by GetHuman user GetHuman-riana from December 1st, 2017
Background on GetHuman-riana's case
GetHuman: GetHuman-riana - can you tell our other Neobits.com customers when your case took place?
GetHuman-riana: Yeah. It was afternoon, on November 25th.
GetHuman: Did you reach out to Neobits.com, and if so, how?
GetHuman: And which of these common Neobits.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-riana a list of common Neobits.com problems)
GetHuman-riana: "Change order" was why I was trying to call.
GetHuman-riana's review of Neobits.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Neobits.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-riana: disgusting...no professionalism....no response took my money and ran * weeks into this issue still no resolution....AVOID THEM
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-riana: ORDER WAS RETURNED NO RESPONSE NO NOTHING NINA ROY HAS NO PROFESSIONALISM IN HER BONES...WAS A CHRISTMAS GIFT FOR MY MOTHER,,,,,SHE SHOULD BE ASHAMED OF HERSELF
GetHuman: Let's quantify your experience contacting Neobits.com. On a scale of 1 to 5, how easy is it go get help on a Neobits.com problem?
GetHuman-riana: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-riana: I'd give them a five out of five on communication.
GetHuman: And what about Neobits.com's ability to quickly and effectively address your problem?
GetHuman-riana: For that I would say two out of five.
GetHuman: And finally- any advice for other Neobits.com customers?
GetHuman-riana: Call them early in the day or late. Don't forget any personal or account information you might need for Neobits.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-riana taken from his Neobits.com customer service problem that occurred on November 25th, 2017.
Neobits.com
4.00 of 5 stars | 3 reviews
GetHuman-riana's Neobits.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Neobits.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Neobits.com in any way.