Nextar Electronics: I have been trying to call CS ***-***-**** for...

A Nextar Electronics customer review by GetHuman user ~Dalia from November 7th, 2017

Background on ~Dalia's case

GetHuman: ~Dalia - can you tell our other Nextar Electronics customers when your case took place?
~Dalia: Yes. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Nextar Electronics, and if so, how?
~Dalia: I used a help page I found on the GetHuman Nextar Electronics customer service contact info page: Contact Nextar Electronics Customer Service
GetHuman: And which of these common Nextar Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~Dalia a list of common Nextar Electronics problems)
~Dalia: "Where to buy" was why I was trying to contact.

~Dalia's review of Nextar Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's Nextar Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dalia: I have been trying to call CS ***-***-**** for a few days now the number ALWAYS appears to be busy. I need to update my GPS but have not been unable to do so. I have this GPS for about * years now and have never updated it. I need to know if there is a charge? I went on line to talk to what appeared a Nextar Tec and was asked for $**.** before any info was given.Thank you
GetHuman: Let's quantify your experience contacting Nextar Electronics. On a scale of 1 to 5, how easy is it go get help on a Nextar Electronics problem?
~Dalia: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dalia: I'd give them a three out of five on communication.
GetHuman: And what about Nextar Electronics's ability to quickly and effectively address your problem?
~Dalia: For that I would say one out of five.
GetHuman: And finally- any advice for other Nextar Electronics customers?
~Dalia: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Nextar Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dalia taken from his Nextar Electronics customer service problem that occurred on November 6th, 2017.

Nextar Electronics

1.67 of 5 stars | 68 reviews

~Dalia's Nextar Electronics Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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