Nightwatchonline.com: Pretty good, the girl seemed a little ignorant...

A Nightwatchonline.com customer review by GetHuman user ~airratt6 from October 28th, 2017

Background on ~airratt6's case

GetHuman: ~airratt6 - can you tell our other Nightwatchonline.com customers when your case took place?
~airratt6: Yeah. It was morning, on October 23rd.
GetHuman: Did you reach out to Nightwatchonline.com, and if so, how?
~airratt6: I used a phone number I found on the GetHuman Nightwatchonline.com customer service contact info page: Contact Nightwatchonline.com Customer Service
GetHuman: And which of these common Nightwatchonline.com customer issues best describes the reason you wanted to talk to them?
(Shows ~airratt6 a list of common Nightwatchonline.com problems)
~airratt6: "Change order" was why I was trying to call.

~airratt6's review of Nightwatchonline.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Nightwatchonline.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~airratt6: Pretty good, the girl seemed a little ignorant, but she did go out of her way to help me find the right department. Once connected to the right place, it was pretty easy to get my problem solved.
GetHuman: Let's quantify your experience contacting Nightwatchonline.com. On a scale of 1 to 5, how easy is it go get help on a Nightwatchonline.com problem?
~airratt6: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~airratt6: I'd give them a five out of five on communication.
GetHuman: And what about Nightwatchonline.com's ability to quickly and effectively address your problem?
~airratt6: For that I would say four out of five.
GetHuman: And finally- any advice for other Nightwatchonline.com customers?
~airratt6: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Nightwatchonline.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~airratt6 taken from his Nightwatchonline.com customer service problem that occurred on October 23rd, 2017.

Nightwatchonline.com

4.50 of 5 stars | 83 reviews

~airratt6's Nightwatchonline.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nightwatchonline.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nightwatchonline.com in any way.

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