Ning: I have tried through email * times and have rec...

A Ning customer review by GetHuman user ~frankiez76 from November 3rd, 2017

Background on ~frankiez76's case

GetHuman: ~frankiez76 - can you tell our other Ning customers when your case took place?
~frankiez76: Yeah. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Ning, and if so, how?
~frankiez76: I used the 866-992-0972 number I found for on the GetHuman Ning customer phone number page I was on: Ning Customer Service Phone Number
GetHuman: And which of these common Ning customer issues best describes the reason you wanted to talk to them?
(Shows ~frankiez76 a list of common Ning problems)
~frankiez76: "Change plan" was why I was trying to call.

~frankiez76's review of Ning customer service

GetHuman: So how would you sum up your experience for GetHuman's Ning customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frankiez76: I have tried through email * times and have received not one response. I then looked on the internet and found a number. The mailbox for the operator was full and you couldn't even leave a message. What a joke!
GetHuman: Let's quantify your experience contacting Ning. On a scale of 1 to 5, how easy is it go get help on a Ning problem?
~frankiez76: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frankiez76: I'd give them a one out of five on communication.
GetHuman: And what about Ning's ability to quickly and effectively address your problem?
~frankiez76: For that I would say one out of five.
GetHuman: And finally- any advice for other Ning customers?
~frankiez76: Call them early in the day or late. Don't forget any personal or account information you might need for Ning to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frankiez76 taken from his Ning customer service problem that occurred on October 30th, 2017.

Ning

1.00 of 5 stars | 7 reviews

~frankiez76's Ning Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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