OkCupid.com: I got locked out of ok-cupid and now the site d...

A OkCupid.com customer review by GetHuman user ~Joseph Anthony from November 26th, 2017

Background on ~Joseph Anthony's case

GetHuman: ~Joseph Anthony - can you tell our other OkCupid.com customers when your case took place?
~Joseph Anthony: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to OkCupid.com, and if so, how?
~Joseph Anthony: I used a help page I found on the GetHuman OkCupid.com customer service contact info page: Contact OkCupid.com Customer Service
GetHuman: And which of these common OkCupid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Joseph Anthony a list of common OkCupid.com problems)
~Joseph Anthony: "Account Access" was why I was trying to contact.

~Joseph Anthony's review of OkCupid.com customer service

GetHuman: So how would you sum up your experience for GetHuman's OkCupid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joseph Anthony: I got locked out of ok-cupid and now the site does not allow me back in..what do I do to get back into okcupid .com?
GetHuman: Let's quantify your experience contacting OkCupid.com. On a scale of 1 to 5, how easy is it go get help on a OkCupid.com problem?
~Joseph Anthony: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joseph Anthony: I'd give them a three out of five on communication.
GetHuman: And what about OkCupid.com's ability to quickly and effectively address your problem?
~Joseph Anthony: For that I would say four out of five.
GetHuman: And finally- any advice for other OkCupid.com customers?
~Joseph Anthony: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OkCupid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joseph Anthony taken from his OkCupid.com customer service problem that occurred on November 19th, 2017.

OkCupid.com

1.00 of 5 stars | 53 reviews

~Joseph Anthony's OkCupid.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like OkCupid.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with OkCupid.com in any way.

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