OkCupid.com: You guys should have a better security for your...
A OkCupid.com customer review by GetHuman user ~Monicare from November 27th, 2017
Background on ~Monicare 's case
GetHuman: ~Monicare - can you tell our other OkCupid.com customers when your case took place?
~Monicare : Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to OkCupid.com, and if so, how?
GetHuman: And which of these common OkCupid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Monicare a list of common OkCupid.com problems)
~Monicare : "Cancel Account" was why I was trying to contact.
~Monicare 's review of OkCupid.com customer service
GetHuman: So how would you sum up your experience for GetHuman's OkCupid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Monicare : You guys should have a better security for your web site because are a scammer using Army Military Men Identity such as there pictures this has happen twice to me after chatting with them month then this person will come around started asking for lab top computer and phones. One time that person were using Raymond F. Chandler that in the Army. Now I don't know if this person is the same person that's now talking to she he's in the Army in Afghanistan going by the name Mark Woods, I meet him also from your web Site he also ask me for a lab top computer. So I don't trust you web site anymore, I planning reporting this web site to the Government regarding people on your web are using the Military Men, so what I'm saying your site is not security safe. I have sent you guys a complaint about the person that were using Raymond F. Chandler on one never contact me regarding that matter. So I will contact authority regarding this matter.**Thank You*Monica
GetHuman: Let's quantify your experience contacting OkCupid.com. On a scale of 1 to 5, how easy is it go get help on a OkCupid.com problem?
~Monicare : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Monicare : I'd give them a one out of five on communication.
GetHuman: And what about OkCupid.com's ability to quickly and effectively address your problem?
~Monicare : For that I would say two out of five.
GetHuman: And finally- any advice for other OkCupid.com customers?
~Monicare : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OkCupid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Monicare taken from his OkCupid.com customer service problem that occurred on November 19th, 2017.