Checkers: Ordered a ** piece in Jacksonville NC and wante...

A Checkers customer review by GetHuman user ~Tarheel from November 27th, 2017

Background on ~Tarheel 's case

GetHuman: ~Tarheel - can you tell our other Checkers customers when your case took place?
~Tarheel : Yup. It was evening, on November 22nd.
GetHuman: Did you reach out to Checkers, and if so, how?
~Tarheel : I used the 813-283-7000 number I found for on the GetHuman Checkers customer phone number page I was on: Checkers Customer Service Phone Number
GetHuman: And which of these common Checkers customer issues best describes the reason you wanted to talk to them?
(Shows ~Tarheel a list of common Checkers problems)
~Tarheel : "Cancel a reservation" was why I was trying to call.

~Tarheel 's review of Checkers customer service

GetHuman: So how would you sum up your experience for GetHuman's Checkers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tarheel : Ordered a ** piece in Jacksonville NC and wanted them to mix the flavors. A ** piece is normally ** and change, I paid almost ** because the attendant said it was against checkers policy to mix them. I also asked that the wings stay in the fryer a little longer but that wasn't done either. Buffalo Wild Wings from here on out
GetHuman: Let's quantify your experience contacting Checkers. On a scale of 1 to 5, how easy is it go get help on a Checkers problem?
~Tarheel : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tarheel : I'd give them a one out of five on communication.
GetHuman: And what about Checkers's ability to quickly and effectively address your problem?
~Tarheel : For that I would say one out of five.
GetHuman: And finally- any advice for other Checkers customers?
~Tarheel : Call them early in the day or late. Don't forget any personal or account information you might need for Checkers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tarheel taken from his Checkers customer service problem that occurred on November 22nd, 2017.

Checkers

1.33 of 5 stars | 50 reviews

~Tarheel 's Checkers Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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