1-800-Balloons.com: Ordered balloons to be delivered which never ha...

A 1-800-Balloons.com customer review by GetHuman user ~BBANDAW from November 27th, 2017

Background on ~BBANDAW's case

GetHuman: ~BBANDAW - can you tell our other 1-800-Balloons.com customers when your case took place?
~BBANDAW: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to 1-800-Balloons.com, and if so, how?
~BBANDAW: I used the 800-225-5666 number I found for on the GetHuman 1-800-Balloons.com customer phone number page I was on: 1-800-Balloons.com Customer Service Phone Number
GetHuman: And which of these common 1-800-Balloons.com customer issues best describes the reason you wanted to talk to them?
(Shows ~BBANDAW a list of common 1-800-Balloons.com problems)
~BBANDAW: "Change order" was why I was trying to call.

~BBANDAW's review of 1-800-Balloons.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 1-800-Balloons.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BBANDAW: Ordered balloons to be delivered which never happened. Received an email two days later (after placing a call to complain that the delivery never happened) telling me they were sorry but the vendor they used in the area was no longer there.
GetHuman: Let's quantify your experience contacting 1-800-Balloons.com. On a scale of 1 to 5, how easy is it go get help on a 1-800-Balloons.com problem?
~BBANDAW: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BBANDAW: I'd give them a one out of five on communication.
GetHuman: And what about 1-800-Balloons.com's ability to quickly and effectively address your problem?
~BBANDAW: For that I would say one out of five.
GetHuman: And finally- any advice for other 1-800-Balloons.com customers?
~BBANDAW: Call them early in the day or late. Don't forget any personal or account information you might need for 1-800-Balloons.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BBANDAW taken from his 1-800-Balloons.com customer service problem that occurred on November 19th, 2017.

1-800-Balloons.com

1.00 of 5 stars | 27 reviews

~BBANDAW's 1-800-Balloons.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 1-800-Balloons.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 1-800-Balloons.com in any way.

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