Oregon Health Plan: eligibility
A Oregon Health Plan customer review by GetHuman user GetHuman-catcher from December 7th, 2017
Background on GetHuman-catcher's case
GetHuman: GetHuman-catcher - can you tell our other Oregon Health Plan customers when your case took place?
GetHuman-catcher: Yes I can. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Oregon Health Plan, and if so, how?
GetHuman: And which of these common Oregon Health Plan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-catcher a list of common Oregon Health Plan problems)
GetHuman-catcher: "Update account information" was why I was trying to call.
GetHuman-catcher's review of Oregon Health Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Oregon Health Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-catcher: eligibility
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-catcher: Phones are down I've called for * days and it disconnects
GetHuman: Let's quantify your experience contacting Oregon Health Plan. On a scale of 1 to 5, how easy is it go get help on a Oregon Health Plan problem?
GetHuman-catcher: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-catcher: I'd give them a one out of five on communication.
GetHuman: And what about Oregon Health Plan's ability to quickly and effectively address your problem?
GetHuman-catcher: For that I would say one out of five.
GetHuman: And finally- any advice for other Oregon Health Plan customers?
GetHuman-catcher: Call them early in the day or late. Don't forget any personal or account information you might need for Oregon Health Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-catcher taken from his Oregon Health Plan customer service problem that occurred on December 3rd, 2017.
Oregon Health Plan
-1.00 of 5 stars | 15 reviews
GetHuman-catcher's Oregon Health Plan Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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