Osbornewood.com: Osborne Wood is a great company to do business...

A Osbornewood.com customer review by GetHuman user ~lovethekitchen from November 9th, 2017

Background on ~lovethekitchen's case

GetHuman: ~lovethekitchen - can you tell our other Osbornewood.com customers when your case took place?
~lovethekitchen: Yes. It was morning, on October 31st.
GetHuman: Did you reach out to Osbornewood.com, and if so, how?
~lovethekitchen: I used the 800-849-8876 number I found for on the GetHuman Osbornewood.com customer phone number page I was on: Osbornewood.com Customer Service Phone Number
GetHuman: And which of these common Osbornewood.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lovethekitchen a list of common Osbornewood.com problems)
~lovethekitchen: "Warranty claim" was why I was trying to call.

~lovethekitchen's review of Osbornewood.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Osbornewood.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lovethekitchen: Osborne Wood is a great company to do business with and I will be doing business with them again. My call was answered first thing, the order was placed and shipped out that day or the next and the quality of the products was incredible. I received a follow up call making sure I received my order and in great condition. Wonderful people to work with!
GetHuman: Let's quantify your experience contacting Osbornewood.com. On a scale of 1 to 5, how easy is it go get help on a Osbornewood.com problem?
~lovethekitchen: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lovethekitchen: I'd give them a five out of five on communication.
GetHuman: And what about Osbornewood.com's ability to quickly and effectively address your problem?
~lovethekitchen: For that I would say five out of five.
GetHuman: And finally- any advice for other Osbornewood.com customers?
~lovethekitchen: Call them early in the day or late. Don't forget any personal or account information you might need for Osbornewood.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lovethekitchen taken from his Osbornewood.com customer service problem that occurred on October 31st, 2017.


5.00 of 5 stars | 1 reviews

~lovethekitchen's Osbornewood.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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