Outletpc.com: Have bought * items and weren't happy with them...

A Outletpc.com customer review by GetHuman user ~vegasrepair from November 11th, 2017

Background on ~vegasrepair's case

GetHuman: ~vegasrepair - can you tell our other Outletpc.com customers when your case took place?
~vegasrepair: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to Outletpc.com, and if so, how?
~vegasrepair: I used the 702-262-7968 number I found for on the GetHuman Outletpc.com customer phone number page I was on: Outletpc.com Customer Service Phone Number
GetHuman: And which of these common Outletpc.com customer issues best describes the reason you wanted to talk to them?
(Shows ~vegasrepair a list of common Outletpc.com problems)
~vegasrepair: "Warranty claim" was why I was trying to call.

~vegasrepair's review of Outletpc.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Outletpc.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vegasrepair: Have bought * items and weren't happy with them. They exchanged the items but same problems persisted. I wrote a review for both items with * and * stars out of five but my review was NOT published. Only * star reviews are posted as you can see for yourself by visiting the site. That's a very deceptive policy that misleads customers that want to buy quality products...
GetHuman: Let's quantify your experience contacting Outletpc.com. On a scale of 1 to 5, how easy is it go get help on a Outletpc.com problem?
~vegasrepair: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vegasrepair: I'd give them a three out of five on communication.
GetHuman: And what about Outletpc.com's ability to quickly and effectively address your problem?
~vegasrepair: For that I would say two out of five.
GetHuman: And finally- any advice for other Outletpc.com customers?
~vegasrepair: Call them early in the day or late. Don't forget any personal or account information you might need for Outletpc.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vegasrepair taken from his Outletpc.com customer service problem that occurred on November 9th, 2017.

Outletpc.com

1.00 of 5 stars | 4 reviews

~vegasrepair's Outletpc.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Outletpc.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Outletpc.com in any way.

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