PA Turnpike EZ Pass: I called the number today and yesterday (July...
A PA Turnpike EZ Pass customer review by GetHuman user ~paPassanager from November 22nd, 2017
Background on ~paPassanager's case
GetHuman: ~paPassanager - can you tell our other PA Turnpike EZ Pass customers when your case took place?
~paPassanager: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to PA Turnpike EZ Pass, and if so, how?
GetHuman: And which of these common PA Turnpike EZ Pass customer issues best describes the reason you wanted to talk to them?
(Shows ~paPassanager a list of common PA Turnpike EZ Pass problems)
~paPassanager: "Cancel booking" was why I was trying to call.
~paPassanager's review of PA Turnpike EZ Pass customer service
GetHuman: So how would you sum up your experience for GetHuman's PA Turnpike EZ Pass customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~paPassanager: I called the number today and yesterday (July *th & *th, ****) and the number was disconnected. I have tried from both cell phone and my work phone.
GetHuman: Let's quantify your experience contacting PA Turnpike EZ Pass. On a scale of 1 to 5, how easy is it go get help on a PA Turnpike EZ Pass problem?
~paPassanager: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~paPassanager: I'd give them a four out of five on communication.
GetHuman: And what about PA Turnpike EZ Pass's ability to quickly and effectively address your problem?
~paPassanager: For that I would say one out of five.
GetHuman: And finally- any advice for other PA Turnpike EZ Pass customers?
~paPassanager: Call them early in the day or late. Don't forget any personal or account information you might need for PA Turnpike EZ Pass to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~paPassanager taken from his PA Turnpike EZ Pass customer service problem that occurred on November 16th, 2017.
PA Turnpike EZ Pass
1.00 of 5 stars | 16 reviews
~paPassanager's PA Turnpike EZ Pass Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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