PHH Mortgage Solutions: They were absolutely wonderful . I have been de...

A PHH Mortgage Solutions customer review by GetHuman user GetHuman-276783 from November 21st, 2017

Background on GetHuman-276783's case

GetHuman: GetHuman-276783 - can you tell our other PHH Mortgage Solutions customers when your case took place?
GetHuman-276783: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to PHH Mortgage Solutions, and if so, how?
GetHuman-276783: I used the 866-946-0081 number I found for on the GetHuman PHH Mortgage Solutions customer phone number page I was on: PHH Mortgage Solutions Customer Service Phone Number
GetHuman: And which of these common PHH Mortgage Solutions customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-276783 a list of common PHH Mortgage Solutions problems)
GetHuman-276783: "Repayment question" was why I was trying to call.

GetHuman-276783's review of PHH Mortgage Solutions customer service

GetHuman: So how would you sum up your experience for GetHuman's PHH Mortgage Solutions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-276783: They were absolutely wonderful . I have been dealing with HSBC daily for months with absolutely no results. Your representative had all my answers in less than ten minutes
GetHuman: Let's quantify your experience contacting PHH Mortgage Solutions. On a scale of 1 to 5, how easy is it go get help on a PHH Mortgage Solutions problem?
GetHuman-276783: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-276783: I'd give them a two out of five on communication.
GetHuman: And what about PHH Mortgage Solutions's ability to quickly and effectively address your problem?
GetHuman-276783: For that I would say one out of five.
GetHuman: And finally- any advice for other PHH Mortgage Solutions customers?
GetHuman-276783: Call them early in the day or late. Don't forget any personal or account information you might need for PHH Mortgage Solutions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-276783 taken from his PHH Mortgage Solutions customer service problem that occurred on November 19th, 2017.

PHH Mortgage Solutions

1.00 of 5 stars | 10 reviews

GetHuman-276783's PHH Mortgage Solutions Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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