PHH Mortgage Solutions: You state at this website you have **** availab...

A PHH Mortgage Solutions customer review by GetHuman user ~stinsonv19 from November 22nd, 2017

Background on ~stinsonv19's case

GetHuman: ~stinsonv19 - can you tell our other PHH Mortgage Solutions customers when your case took place?
~stinsonv19: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to PHH Mortgage Solutions, and if so, how?
~stinsonv19: I used the 866-946-0081 number I found for on the GetHuman PHH Mortgage Solutions customer phone number page I was on: PHH Mortgage Solutions Customer Service Phone Number
GetHuman: And which of these common PHH Mortgage Solutions customer issues best describes the reason you wanted to talk to them?
(Shows ~stinsonv19 a list of common PHH Mortgage Solutions problems)
~stinsonv19: "Overcharge/Strange charge" was why I was trying to call.

~stinsonv19's review of PHH Mortgage Solutions customer service

GetHuman: So how would you sum up your experience for GetHuman's PHH Mortgage Solutions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stinsonv19: You state at this website you have **** availability when you're told to call back during biz hours. Update your website!!
GetHuman: Let's quantify your experience contacting PHH Mortgage Solutions. On a scale of 1 to 5, how easy is it go get help on a PHH Mortgage Solutions problem?
~stinsonv19: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stinsonv19: I'd give them a one out of five on communication.
GetHuman: And what about PHH Mortgage Solutions's ability to quickly and effectively address your problem?
~stinsonv19: For that I would say two out of five.
GetHuman: And finally- any advice for other PHH Mortgage Solutions customers?
~stinsonv19: Call them early in the day or late. Don't forget any personal or account information you might need for PHH Mortgage Solutions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stinsonv19 taken from his PHH Mortgage Solutions customer service problem that occurred on November 16th, 2017.

PHH Mortgage Solutions

1.00 of 5 stars | 10 reviews

~stinsonv19's PHH Mortgage Solutions Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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