PHH Mortgage Solutions: must enter * for other inquiries. Then have you...

A PHH Mortgage Solutions customer review by GetHuman user ~PHH sux from November 24th, 2017

Background on ~PHH sux's case

GetHuman: ~PHH sux - can you tell our other PHH Mortgage Solutions customers when your case took place?
~PHH sux: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to PHH Mortgage Solutions, and if so, how?
~PHH sux: I used the 866-946-0081 number I found for on the GetHuman PHH Mortgage Solutions customer phone number page I was on: PHH Mortgage Solutions Customer Service Phone Number
GetHuman: And which of these common PHH Mortgage Solutions customer issues best describes the reason you wanted to talk to them?
(Shows ~PHH sux a list of common PHH Mortgage Solutions problems)
~PHH sux: "Extension" was why I was trying to call.

~PHH sux's review of PHH Mortgage Solutions customer service

GetHuman: So how would you sum up your experience for GetHuman's PHH Mortgage Solutions customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PHH sux: must enter * for other inquiries. Then have you're loan number or SSN with ZIP. Then listen to options.
GetHuman: Let's quantify your experience contacting PHH Mortgage Solutions. On a scale of 1 to 5, how easy is it go get help on a PHH Mortgage Solutions problem?
~PHH sux: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PHH sux: I'd give them a one out of five on communication.
GetHuman: And what about PHH Mortgage Solutions's ability to quickly and effectively address your problem?
~PHH sux: For that I would say one out of five.
GetHuman: And finally- any advice for other PHH Mortgage Solutions customers?
~PHH sux: Call them early in the day or late. Don't forget any personal or account information you might need for PHH Mortgage Solutions to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PHH sux taken from his PHH Mortgage Solutions customer service problem that occurred on November 14th, 2017.

PHH Mortgage Solutions

1.00 of 5 stars | 10 reviews

~PHH sux's PHH Mortgage Solutions Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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