PacSun: I went to store the employess at register were...
A PacSun customer review by GetHuman user GetHuman-48516 from November 16th, 2017
Background on GetHuman-48516's case
GetHuman: GetHuman-48516 - can you tell our other PacSun customers when your case took place?
GetHuman-48516: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to PacSun, and if so, how?
GetHuman: And which of these common PacSun customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48516 a list of common PacSun problems)
GetHuman-48516: "Track order" was why I was trying to call.
GetHuman-48516's review of PacSun customer service
GetHuman: So how would you sum up your experience for GetHuman's PacSun customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48516: I went to store the employess at register were using bad words in front of me they had no customer service skills * employees were hugging and kissing in dressing room i called customer service they never returned my call im very upset w my visit
GetHuman: Let's quantify your experience contacting PacSun. On a scale of 1 to 5, how easy is it go get help on a PacSun problem?
GetHuman-48516: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48516: I'd give them a one out of five on communication.
GetHuman: And what about PacSun's ability to quickly and effectively address your problem?
GetHuman-48516: For that I would say four out of five.
GetHuman: And finally- any advice for other PacSun customers?
GetHuman-48516: Call them early in the day or late. Don't forget any personal or account information you might need for PacSun to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48516 taken from his PacSun customer service problem that occurred on November 7th, 2017.