Pfizer Inc.: They Megan , was awesome solved my problem.*It...

A Pfizer Inc. customer review by GetHuman user ~Tommy from November 11th, 2017

Background on ~Tommy's case

GetHuman: ~Tommy - can you tell our other Pfizer Inc. customers when your case took place?
~Tommy: Yeah. It was afternoon, on November 5th.
GetHuman: Did you reach out to Pfizer Inc., and if so, how?
~Tommy: I used the 800-879-3477 number I found for on the GetHuman Pfizer Inc. customer phone number page I was on: Pfizer Inc. Customer Service Phone Number
GetHuman: And which of these common Pfizer Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Tommy a list of common Pfizer Inc. problems)
~Tommy: "None of those really matches why I wanted to call Pfizer Inc. that day." was why I was trying to call.

~Tommy's review of Pfizer Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Pfizer Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tommy: They Megan , was awesome solved my problem.*It's good to know a big co.,like this stands behin*There product. They even replaced my Meds .
GetHuman: Let's quantify your experience contacting Pfizer Inc.. On a scale of 1 to 5, how easy is it go get help on a Pfizer Inc. problem?
~Tommy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tommy: I'd give them a four out of five on communication.
GetHuman: And what about Pfizer Inc.'s ability to quickly and effectively address your problem?
~Tommy: For that I would say five out of five.
GetHuman: And finally- any advice for other Pfizer Inc. customers?
~Tommy: Call them early in the day or late. Don't forget any personal or account information you might need for Pfizer Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tommy taken from his Pfizer Inc. customer service problem that occurred on November 5th, 2017.

Pfizer Inc.

4.00 of 5 stars | 8 reviews

~Tommy's Pfizer Inc. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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