ProFlowers.com: The customer service agent did her best. She w...
A ProFlowers.com customer review by GetHuman user ~ShrinkerLD from November 19th, 2017
Background on ~ShrinkerLD's case
GetHuman: ~ShrinkerLD - can you tell our other ProFlowers.com customers when your case took place?
~ShrinkerLD: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to ProFlowers.com, and if so, how?
GetHuman: And which of these common ProFlowers.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ShrinkerLD a list of common ProFlowers.com problems)
~ShrinkerLD: "Overcharge/Strange charge" was why I was trying to call.
~ShrinkerLD's review of ProFlowers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ProFlowers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ShrinkerLD: The customer service agent did her best. She wasn't the smarted person I've ever talked to, but she clearly was trying.
GetHuman: Let's quantify your experience contacting ProFlowers.com. On a scale of 1 to 5, how easy is it go get help on a ProFlowers.com problem?
~ShrinkerLD: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ShrinkerLD: I'd give them a one out of five on communication.
GetHuman: And what about ProFlowers.com's ability to quickly and effectively address your problem?
~ShrinkerLD: For that I would say two out of five.
GetHuman: And finally- any advice for other ProFlowers.com customers?
~ShrinkerLD: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ProFlowers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ShrinkerLD taken from his ProFlowers.com customer service problem that occurred on November 10th, 2017.
ProFlowers.com
1.00 of 5 stars | 8 reviews
~ShrinkerLD's ProFlowers.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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