Bass Pro Shops: Purcahsed shotgun brought it bsack one week lat...
A Bass Pro Shops customer review by GetHuman user ~Never Buy From Them from November 7th, 2017
Background on ~Never Buy From Them's case
GetHuman: ~Never Buy From Them - can you tell our other Bass Pro Shops customers when your case took place?
~Never Buy From Them: Yeah. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Bass Pro Shops, and if so, how?
GetHuman: And which of these common Bass Pro Shops customer issues best describes the reason you wanted to talk to them?
(Shows ~Never Buy From Them a list of common Bass Pro Shops problems)
~Never Buy From Them: "Make a purchase" was why I was trying to call.
~Never Buy From Them's review of Bass Pro Shops customer service
GetHuman: So how would you sum up your experience for GetHuman's Bass Pro Shops customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never Buy From Them: Purcahsed shotgun brought it bsack one week later. It was appraised for trade in and new gun ordered. Mgr. refused honor trade in price and Asst. mgr. denied making offer. Wife was with me and heard offer made. Grapevine, Texas Gun Dept. is like a used car lot or pawn shop for trust worthy business dealings.
GetHuman: Let's quantify your experience contacting Bass Pro Shops. On a scale of 1 to 5, how easy is it go get help on a Bass Pro Shops problem?
~Never Buy From Them: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never Buy From Them: I'd give them a four out of five on communication.
GetHuman: And what about Bass Pro Shops's ability to quickly and effectively address your problem?
~Never Buy From Them: For that I would say one out of five.
GetHuman: And finally- any advice for other Bass Pro Shops customers?
~Never Buy From Them: Call them early in the day or late. Don't forget any personal or account information you might need for Bass Pro Shops to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Never Buy From Them taken from his Bass Pro Shops customer service problem that occurred on November 4th, 2017.