Purina Friskies: sound quality poor, hard to hear your represent...

A Purina Friskies customer review by GetHuman user ~Mary-Louise Woolsey from November 28th, 2017

Background on ~Mary-Louise Woolsey's case

GetHuman: ~Mary-Louise Woolsey - can you tell our other Purina Friskies customers when your case took place?
~Mary-Louise Woolsey: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Purina Friskies, and if so, how?
~Mary-Louise Woolsey: I used the 800-778-8864 number I found for on the GetHuman Purina Friskies customer phone number page I was on: Purina Friskies Customer Service Phone Number
GetHuman: And which of these common Purina Friskies customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary-Louise Woolsey a list of common Purina Friskies problems)
~Mary-Louise Woolsey: "Safety concern" was why I was trying to call.

~Mary-Louise Woolsey's review of Purina Friskies customer service

GetHuman: So how would you sum up your experience for GetHuman's Purina Friskies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary-Louise Woolsey: sound quality poor, hard to hear your representative. * very disappointed cats here with Appetizers gone
GetHuman: Let's quantify your experience contacting Purina Friskies. On a scale of 1 to 5, how easy is it go get help on a Purina Friskies problem?
~Mary-Louise Woolsey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary-Louise Woolsey: I'd give them a five out of five on communication.
GetHuman: And what about Purina Friskies's ability to quickly and effectively address your problem?
~Mary-Louise Woolsey: For that I would say five out of five.
GetHuman: And finally- any advice for other Purina Friskies customers?
~Mary-Louise Woolsey: Call them early in the day or late. Don't forget any personal or account information you might need for Purina Friskies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary-Louise Woolsey taken from his Purina Friskies customer service problem that occurred on November 21st, 2017.

Purina Friskies

4.00 of 5 stars | 16 reviews

~Mary-Louise Woolsey's Purina Friskies Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Purina Friskies, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Purina Friskies in any way.

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