Q Link Wireless: my phone is broken can i get a frre replacement phone
A Q Link Wireless customer review by GetHuman user GetHuman-mcqueenj from December 10th, 2017
Background on GetHuman-mcqueenj's case
GetHuman: GetHuman-mcqueenj - can you tell our other Q Link Wireless customers when your case took place?
GetHuman-mcqueenj: Yes I can. It was late at night, on December 4th.
GetHuman: Did you reach out to Q Link Wireless, and if so, how?
GetHuman: And which of these common Q Link Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mcqueenj a list of common Q Link Wireless problems)
GetHuman-mcqueenj: "Lost or Stolen Phone" was why I was trying to call.
GetHuman-mcqueenj's review of Q Link Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Q Link Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mcqueenj: my phone is broken can i get a frre replacement phone
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-mcqueenj: it wont come on at all and I didn't no anything for this to happen can I get a free replacement phone
GetHuman: Let's quantify your experience contacting Q Link Wireless. On a scale of 1 to 5, how easy is it go get help on a Q Link Wireless problem?
GetHuman-mcqueenj: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mcqueenj: I'd give them a four out of five on communication.
GetHuman: And what about Q Link Wireless's ability to quickly and effectively address your problem?
GetHuman-mcqueenj: For that I would say three out of five.
GetHuman: And finally- any advice for other Q Link Wireless customers?
GetHuman-mcqueenj: Call them early in the day or late. Don't forget any personal or account information you might need for Q Link Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mcqueenj taken from his Q Link Wireless customer service problem that occurred on December 4th, 2017.