RadioShack.com: Calling you local store for most things is the...
A RadioShack.com customer review by GetHuman user ~DIYking3510 from November 19th, 2017
Background on ~DIYking3510's case
GetHuman: ~DIYking3510 - can you tell our other RadioShack.com customers when your case took place?
~DIYking3510: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to RadioShack.com, and if so, how?
GetHuman: And which of these common RadioShack.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DIYking3510 a list of common RadioShack.com problems)
~DIYking3510: "Returns" was why I was trying to call.
~DIYking3510's review of RadioShack.com customer service
GetHuman: So how would you sum up your experience for GetHuman's RadioShack.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DIYking3510: Calling you local store for most things is the fastest and most practical use of your time here people.
GetHuman: Let's quantify your experience contacting RadioShack.com. On a scale of 1 to 5, how easy is it go get help on a RadioShack.com problem?
~DIYking3510: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DIYking3510: I'd give them a five out of five on communication.
GetHuman: And what about RadioShack.com's ability to quickly and effectively address your problem?
~DIYking3510: For that I would say five out of five.
GetHuman: And finally- any advice for other RadioShack.com customers?
~DIYking3510: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for RadioShack.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DIYking3510 taken from his RadioShack.com customer service problem that occurred on November 14th, 2017.
RadioShack.com
5.00 of 5 stars | 5 reviews
~DIYking3510's RadioShack.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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