Rubbermaid: Got a recorded message stating that all reps we...

A Rubbermaid customer review by GetHuman user ~sukki from November 21st, 2017

Background on ~sukki's case

GetHuman: ~sukki - can you tell our other Rubbermaid customers when your case took place?
~sukki: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Rubbermaid, and if so, how?
~sukki: I used the 866-271-9249 number I found for on the GetHuman Rubbermaid customer phone number page I was on: Rubbermaid Customer Service Phone Number
GetHuman: And which of these common Rubbermaid customer issues best describes the reason you wanted to talk to them?
(Shows ~sukki a list of common Rubbermaid problems)
~sukki: "Cancel order" was why I was trying to call.

~sukki's review of Rubbermaid customer service

GetHuman: So how would you sum up your experience for GetHuman's Rubbermaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sukki: Got a recorded message stating that all reps were attending a business meeting, and that i should call back at another time. This is the same message I got when I called the (different) customer service number listed on their website.
GetHuman: Let's quantify your experience contacting Rubbermaid. On a scale of 1 to 5, how easy is it go get help on a Rubbermaid problem?
~sukki: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sukki: I'd give them a three out of five on communication.
GetHuman: And what about Rubbermaid's ability to quickly and effectively address your problem?
~sukki: For that I would say one out of five.
GetHuman: And finally- any advice for other Rubbermaid customers?
~sukki: Call them early in the day or late. Don't forget any personal or account information you might need for Rubbermaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sukki taken from his Rubbermaid customer service problem that occurred on November 13th, 2017.

Rubbermaid

1.00 of 5 stars | 13 reviews

~sukki's Rubbermaid Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Rubbermaid, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Rubbermaid in any way.

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