Rubbermaid: lousy, was told that they know longer made that...
A Rubbermaid customer review by GetHuman user ~Chewiee from November 23rd, 2017
Background on ~Chewiee's case
GetHuman: ~Chewiee - can you tell our other Rubbermaid customers when your case took place?
~Chewiee: Yeah. It was evening, on November 13th.
GetHuman: Did you reach out to Rubbermaid, and if so, how?
GetHuman: And which of these common Rubbermaid customer issues best describes the reason you wanted to talk to them?
(Shows ~Chewiee a list of common Rubbermaid problems)
~Chewiee: "Complaint" was why I was trying to call.
~Chewiee's review of Rubbermaid customer service
GetHuman: So how would you sum up your experience for GetHuman's Rubbermaid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chewiee: lousy, was told that they know longer made that product and so no parts for the item were available, which I can now understand why since the product was lousy too! It was one of those collapsible bowls but the lid did not fit!
GetHuman: Let's quantify your experience contacting Rubbermaid. On a scale of 1 to 5, how easy is it go get help on a Rubbermaid problem?
~Chewiee: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chewiee: I'd give them a one out of five on communication.
GetHuman: And what about Rubbermaid's ability to quickly and effectively address your problem?
~Chewiee: For that I would say three out of five.
GetHuman: And finally- any advice for other Rubbermaid customers?
~Chewiee: Call them early in the day or late. Don't forget any personal or account information you might need for Rubbermaid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chewiee taken from his Rubbermaid customer service problem that occurred on November 13th, 2017.