SafeLink: Well I way trying to get a replacement cell pho...
A SafeLink customer review by GetHuman user ~LaJayna Michele Berry from November 26th, 2017
Background on ~LaJayna Michele Berry's case
GetHuman: ~LaJayna Michele Berry - can you tell our other SafeLink customers when your case took place?
~LaJayna Michele Berry: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to SafeLink, and if so, how?
~LaJayna Michele Berry: I used the 800-378-1684 number I found for on the GetHuman SafeLink customer phone number page I was on: SafeLink Customer Service Phone Number
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
Shows ~LaJayna Michele Berry a list of common SafeLink problems
~LaJayna Michele Berry: "Complaint" was why I was trying to call.
~LaJayna Michele Berry's review of SafeLink customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LaJayna Michele Berry: Well I way trying to get a replacement cell phone because mine became broken in the ambulance on your way to the hospital
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~LaJayna Michele Berry: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LaJayna Michele Berry: I'd give them a five out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~LaJayna Michele Berry: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~LaJayna Michele Berry: Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LaJayna Michele Berry taken from his SafeLink customer service problem that occurred on November 23rd, 2017.
2.08 of 5 stars | 685 reviewsSafeLink ReviewsSafeLink's Phone NumberAll SafeLink contact infoGeneral SafeLink customer service info
~LaJayna Michele Berry's SafeLink Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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