SafeLink: he intentado comunicarme con ustedes y no he po...
A SafeLink customer review by GetHuman user ~Raymond Rivera from November 27th, 2017
Background on ~Raymond Rivera 's case
GetHuman: ~Raymond Rivera - can you tell our other SafeLink customers when your case took place?
~Raymond Rivera : Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to SafeLink, and if so, how?
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows ~Raymond Rivera a list of common SafeLink problems)
~Raymond Rivera : "Technical Support" was why I was trying to call.
~Raymond Rivera 's review of SafeLink customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Raymond Rivera : he intentado comunicarme con ustedes y no he podido es bien dificil se me da****o el telefono me dijeron que me lo iban a cambiar que esperara ** dias y no ha llegado que puedo hacer con ustedes
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~Raymond Rivera : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Raymond Rivera : I'd give them a five out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~Raymond Rivera : For that I would say one out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~Raymond Rivera : Call them early in the day or late. Don't forget any personal or account information you might need for SafeLink to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Raymond Rivera taken from his SafeLink customer service problem that occurred on November 24th, 2017.