Skechers.com: Asked to get resent W-* for taxes, lady was ver...

A Skechers.com customer review by GetHuman user GetHuman-113273 from November 15th, 2017

Background on GetHuman-113273's case

GetHuman: GetHuman-113273 - can you tell our other Skechers.com customers when your case took place?
GetHuman-113273: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Skechers.com, and if so, how?
GetHuman-113273: I used the 800-746-3411 number I found for on the GetHuman Skechers.com customer phone number page I was on: Skechers.com Customer Service Phone Number
GetHuman: And which of these common Skechers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-113273 a list of common Skechers.com problems)
GetHuman-113273: "Complaint" was why I was trying to call.

GetHuman-113273's review of Skechers.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Skechers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-113273: Asked to get resent W-* for taxes, lady was very helpful and got me going in the right direction quickly.
GetHuman: Let's quantify your experience contacting Skechers.com. On a scale of 1 to 5, how easy is it go get help on a Skechers.com problem?
GetHuman-113273: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-113273: I'd give them a five out of five on communication.
GetHuman: And what about Skechers.com's ability to quickly and effectively address your problem?
GetHuman-113273: For that I would say two out of five.
GetHuman: And finally- any advice for other Skechers.com customers?
GetHuman-113273: Call them early in the day or late. Don't forget any personal or account information you might need for Skechers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-113273 taken from his Skechers.com customer service problem that occurred on November 8th, 2017.

Skechers.com

4.00 of 5 stars | 33 reviews

GetHuman-113273's Skechers.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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