Spiegel.com: Recording states to email customerservice@Spieg...

A Spiegel.com customer review by GetHuman user ~awats from November 18th, 2017

Background on ~awats's case

GetHuman: ~awats - can you tell our other Spiegel.com customers when your case took place?
~awats: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Spiegel.com, and if so, how?
~awats: I used a phone number I found on the GetHuman Spiegel.com customer service contact info page: Contact Spiegel.com Customer Service
GetHuman: And which of these common Spiegel.com customer issues best describes the reason you wanted to talk to them?
(Shows ~awats a list of common Spiegel.com problems)
~awats: "Make a purchase" was why I was trying to call.

~awats's review of Spiegel.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Spiegel.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~awats: Recording states to email customerservice@Spiegel.com where they will answer **-*. They haven't responded to my email for several hours.
GetHuman: Let's quantify your experience contacting Spiegel.com. On a scale of 1 to 5, how easy is it go get help on a Spiegel.com problem?
~awats: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~awats: I'd give them a two out of five on communication.
GetHuman: And what about Spiegel.com's ability to quickly and effectively address your problem?
~awats: For that I would say one out of five.
GetHuman: And finally- any advice for other Spiegel.com customers?
~awats: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spiegel.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~awats taken from his Spiegel.com customer service problem that occurred on November 10th, 2017.

Spiegel.com

1.00 of 5 stars | 8 reviews

~awats's Spiegel.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Spiegel.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Spiegel.com in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!