Spirit Air: AT FIRST I THOUGHT TRYING TO MAKE CORRECTIONS W...
A Spirit Air customer review by GetHuman user ~THE POWELLS from November 1st, 2017
Background on ~THE POWELLS's case
GetHuman: ~THE POWELLS - can you tell our other Spirit Air customers when your case took place?
~THE POWELLS: Yup. It was evening, on October 23rd.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~THE POWELLS a list of common Spirit Air problems)
~THE POWELLS: "Overcharge/Strange charge" was why I was trying to call.
~THE POWELLS's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~THE POWELLS: AT FIRST I THOUGHT TRYING TO MAKE CORRECTIONS WITH FLIGHT TIME SEEM TO BE DIFFICULT BUT THANKS TO THE SUPERVISOR MR JIM EDWARDS MY EXPERIANCE WAS GREAT THANK YOU THE POWELLS
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~THE POWELLS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~THE POWELLS: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~THE POWELLS: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~THE POWELLS: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~THE POWELLS taken from his Spirit Air customer service problem that occurred on October 23rd, 2017.