Staples.com: The two ladys working at Bismarck Staples copie...

A Staples.com customer review by GetHuman user ~Jerome Ghylin from November 27th, 2017

Background on ~Jerome Ghylin's case

GetHuman: ~Jerome Ghylin - can you tell our other Staples.com customers when your case took place?
~Jerome Ghylin: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Staples.com, and if so, how?
~Jerome Ghylin: I used a phone number I found on the GetHuman Staples.com customer service contact info page: Contact Staples.com Customer Service
GetHuman: And which of these common Staples.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerome Ghylin a list of common Staples.com problems)
~Jerome Ghylin: "Cancel order" was why I was trying to call.

~Jerome Ghylin's review of Staples.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Staples.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerome Ghylin: The two ladys working at Bismarck Staples copiers June * at * p.m. made me feel like we were a team making a team effort. It's been a loonnng time since I felt that way. I don't remember their names but one said she was from Texas. Anyway they were great and deserve a raise. I don't know how much they make but I just feel they should be noticed as great workers. Sincerely Jerome Ghylin.
GetHuman: Let's quantify your experience contacting Staples.com. On a scale of 1 to 5, how easy is it go get help on a Staples.com problem?
~Jerome Ghylin: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerome Ghylin: I'd give them a five out of five on communication.
GetHuman: And what about Staples.com's ability to quickly and effectively address your problem?
~Jerome Ghylin: For that I would say four out of five.
GetHuman: And finally- any advice for other Staples.com customers?
~Jerome Ghylin: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Staples.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerome Ghylin taken from his Staples.com customer service problem that occurred on November 18th, 2017.

Staples.com

5.00 of 5 stars | 21 reviews

~Jerome Ghylin's Staples.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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