Staples.com: your employee, Ivan (f, was helpful to me in my...
A Staples.com customer review by GetHuman user ~natalie from November 23rd, 2017
Background on ~natalie 's case
GetHuman: ~natalie - can you tell our other Staples.com customers when your case took place?
~natalie : Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to Staples.com, and if so, how?
GetHuman: And which of these common Staples.com customer issues best describes the reason you wanted to talk to them?
(Shows ~natalie a list of common Staples.com problems)
~natalie : "Cancel order" was why I was trying to call.
~natalie 's review of Staples.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~natalie : your employee, Ivan (f, was helpful to me in my recent search for my new weekly planner. What i wanted was difficult for me to find and Ivan dedicated no small amount of time and effort to assist me. Courteous, efficient and effective - a trio of outstanding qualities are found in this delightful young lady.
GetHuman: Let's quantify your experience contacting Staples.com. On a scale of 1 to 5, how easy is it go get help on a Staples.com problem?
~natalie : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~natalie : I'd give them a five out of five on communication.
GetHuman: And what about Staples.com's ability to quickly and effectively address your problem?
~natalie : For that I would say four out of five.
GetHuman: And finally- any advice for other Staples.com customers?
~natalie : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Staples.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~natalie taken from his Staples.com customer service problem that occurred on November 20th, 2017.