Synchrony Bank: Spoke with Scott and my issue was solved within...
A Synchrony Bank customer review by GetHuman user ~Happy Customer from November 27th, 2017
Background on ~Happy Customer's case
GetHuman: ~Happy Customer - can you tell our other Synchrony Bank customers when your case took place?
~Happy Customer: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Customer a list of common Synchrony Bank problems)
~Happy Customer: "Question" was why I was trying to call.
~Happy Customer's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Customer: Spoke with Scott and my issue was solved within * minutes. Great attitude and very knowledgeable. Thank you
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Happy Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Customer: I'd give them a five out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Happy Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Happy Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Customer taken from his Synchrony Bank customer service problem that occurred on November 22nd, 2017.