College Board SAT Program: THEY JUST GIVE YOU THE RUN AROUND. THE COLLEGE...
A College Board SAT Program customer review by GetHuman user ~Carlo Ruggiero from November 27th, 2017
Background on ~Carlo Ruggiero's case
GetHuman: ~Carlo Ruggiero - can you tell our other College Board SAT Program customers when your case took place?
~Carlo Ruggiero: Yes I can. It was morning, on November 24th.
GetHuman: Did you reach out to College Board SAT Program, and if so, how?
GetHuman: And which of these common College Board SAT Program customer issues best describes the reason you wanted to talk to them?
(Shows ~Carlo Ruggiero a list of common College Board SAT Program problems)
~Carlo Ruggiero: "None of those really matches why I wanted to call College Board SAT Program that day." was why I was trying to call.
~Carlo Ruggiero's review of College Board SAT Program customer service
GetHuman: So how would you sum up your experience for GetHuman's College Board SAT Program customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carlo Ruggiero: THEY JUST GIVE YOU THE RUN AROUND. THE COLLEGE BOARD REFERS YOU TO ETS AND TAKES NO RESPONSIBILTY FOR ETS BEING AND INEPT ORGANIZATION. I WILL BE REACHING OUT TO MY REPRESENTATIVE IN CONGRESS TO ADDRESS THIS ISSU.
GetHuman: Let's quantify your experience contacting College Board SAT Program. On a scale of 1 to 5, how easy is it go get help on a College Board SAT Program problem?
~Carlo Ruggiero: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carlo Ruggiero: I'd give them a five out of five on communication.
GetHuman: And what about College Board SAT Program's ability to quickly and effectively address your problem?
~Carlo Ruggiero: For that I would say one out of five.
GetHuman: And finally- any advice for other College Board SAT Program customers?
~Carlo Ruggiero: Call them early in the day or late. Don't forget any personal or account information you might need for College Board SAT Program to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carlo Ruggiero taken from his College Board SAT Program customer service problem that occurred on November 24th, 2017.