Target: She took the complaint and told me to follow it...
A Target customer review by GetHuman user ~Tired of poor service from November 17th, 2017
Background on ~Tired of poor service's case
GetHuman: ~Tired of poor service - can you tell our other Target customers when your case took place?
~Tired of poor service: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Tired of poor service a list of common Target problems)
~Tired of poor service: "Returns" was why I was trying to call.
~Tired of poor service's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tired of poor service: She took the complaint and told me to follow it up with an email to make sure it gets addressed. really, what is the point of the call?
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Tired of poor service: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tired of poor service: I'd give them a five out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Tired of poor service: For that I would say four out of five.
GetHuman: And finally- any advice for other Target customers?
~Tired of poor service: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tired of poor service taken from his Target customer service problem that occurred on November 15th, 2017.