Cato Corp: The manager is so nice to me and if she gets fi...
A Cato Corp customer review by GetHuman user ~Gburke from November 22nd, 2017
Background on ~Gburke's case
GetHuman: ~Gburke - can you tell our other Cato Corp customers when your case took place?
~Gburke: Sure. It was evening, on November 12th.
GetHuman: Did you reach out to Cato Corp, and if so, how?
GetHuman: And which of these common Cato Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~Gburke a list of common Cato Corp problems)
~Gburke: "Overcharge/Strange charge" was why I was trying to call.
~Gburke's review of Cato Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Cato Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gburke: The manager is so nice to me and if she gets fired then I will have to stop shopping there I love the outfits and the service is excellent there in salina Cato is one of my favorite stores in the world.
GetHuman: Let's quantify your experience contacting Cato Corp. On a scale of 1 to 5, how easy is it go get help on a Cato Corp problem?
~Gburke: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gburke: I'd give them a one out of five on communication.
GetHuman: And what about Cato Corp's ability to quickly and effectively address your problem?
~Gburke: For that I would say four out of five.
GetHuman: And finally- any advice for other Cato Corp customers?
~Gburke: Call them early in the day or late. Don't forget any personal or account information you might need for Cato Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gburke taken from his Cato Corp customer service problem that occurred on November 12th, 2017.