The IRS: She just transferred me over to the same line w...
A The IRS customer review by GetHuman user ~Stevetryingto get through from November 19th, 2017
Background on ~Stevetryingto get through's case
GetHuman: ~Stevetryingto get through - can you tell our other The IRS customers when your case took place?
~Stevetryingto get through: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Stevetryingto get through a list of common The IRS problems)
~Stevetryingto get through: "Payment Arrangement" was why I was trying to call.
~Stevetryingto get through's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stevetryingto get through: She just transferred me over to the same line which I have been holding on a separate phone for ** minutes. No help at all.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Stevetryingto get through: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stevetryingto get through: I'd give them a five out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Stevetryingto get through: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Stevetryingto get through: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stevetryingto get through taken from his The IRS customer service problem that occurred on November 14th, 2017.