The IRS: The customer service representative was very ni...
A The IRS customer review by GetHuman user ~I DONT WANT TO GIVE YOU MY EMA from November 19th, 2017
Background on ~I DONT WANT TO GIVE YOU MY EMA's case
GetHuman: ~I DONT WANT TO GIVE YOU MY EMA - can you tell our other The IRS customers when your case took place?
~I DONT WANT TO GIVE YOU MY EMA: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~I DONT WANT TO GIVE YOU MY EMA a list of common The IRS problems)
~I DONT WANT TO GIVE YOU MY EMA: "Fraud" was why I was trying to call.
~I DONT WANT TO GIVE YOU MY EMA's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I DONT WANT TO GIVE YOU MY EMA: The customer service representative was very nice and polite, but waiting on the phone for ** minutes and not having the problem resolved is unacceptable.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~I DONT WANT TO GIVE YOU MY EMA: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I DONT WANT TO GIVE YOU MY EMA: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~I DONT WANT TO GIVE YOU MY EMA: For that I would say one out of five.
GetHuman: And finally- any advice for other The IRS customers?
~I DONT WANT TO GIVE YOU MY EMA: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I DONT WANT TO GIVE YOU MY EMA taken from his The IRS customer service problem that occurred on November 10th, 2017.