Lane Bryant: The LB I go to is in Miami, FL near a movie the...
A Lane Bryant customer review by GetHuman user ~FTClown from November 15th, 2017
Background on ~FTClown's case
GetHuman: ~FTClown - can you tell our other Lane Bryant customers when your case took place?
~FTClown: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Lane Bryant, and if so, how?
GetHuman: And which of these common Lane Bryant customer issues best describes the reason you wanted to talk to them?
(Shows ~FTClown a list of common Lane Bryant problems)
~FTClown: "Complaint" was why I was trying to call.
~FTClown's review of Lane Bryant customer service
GetHuman: So how would you sum up your experience for GetHuman's Lane Bryant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FTClown: The LB I go to is in Miami, FL near a movie theater here in Kendall (&* ***ave), the service is great for the most part and the goods in store are set. But my girl and I go here all the time and your recent change of layout has caused serious discomfort. No chairs? No Benches? I actually saw * women leave the store without buying anything because they did not have a bench to wait on or to try on shoes. You guys are losing customers with this horrible layout (also the store looks empty now. To much open space means image of bigger store but image of less product)
GetHuman: Let's quantify your experience contacting Lane Bryant. On a scale of 1 to 5, how easy is it go get help on a Lane Bryant problem?
~FTClown: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FTClown: I'd give them a five out of five on communication.
GetHuman: And what about Lane Bryant's ability to quickly and effectively address your problem?
~FTClown: For that I would say five out of five.
GetHuman: And finally- any advice for other Lane Bryant customers?
~FTClown: Call them early in the day or late. Don't forget any personal or account information you might need for Lane Bryant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FTClown taken from his Lane Bryant customer service problem that occurred on November 12th, 2017.